faq
What if I can't find what I want?
Should you require a product that is not displayed on our site, please contact us so we can check availability and the price. If any line is out of stock we endeavour to process your order within seven working days.
What should I take : a soft or a hard suitcase?
The choice of a suitcase may vary from trip to trip and from person to person. We generally advise consumers to carry softside luggage when travelling by car or by train. Our softside luggage offers a large variety of styles and packing flexibility. For air travel we recommend to take a hardside case. Hard suitcases allow organised, wrinkle-free packing and offer optimum protection.
Why should I buy a hardside if I can pack more in a softside case?
Even though hardside is perceived as being heavier, a fully packed hardside case is only slightly heavier than a fully packed softside case. Hardside cases offer more protection against water and dust, and are more secure. This extra protection indeed means some extra weight, but : most of the weight is the contents!
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