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What if I can't find what I want?

Should you desire a product that is not displayed on our website, please contact us via phone or email and we will strive to help you order the product you want. We have access to a wide variety of stockists so please do not hesitate to get in touch. If any line is out of stock at the time of ordering we endeavour to process your order within seven working days.

What is my cabin baggage allowance?

The size and weight restrictions of cabin baggage now varies from airline to airline, for Europe, we generally recommend a suitcase or bag no bigger than 50 x 40 x 20cm as this will fit the majority of airline requirements. For travel further afield we would recommend a suitcase or bag no bigger than 56 x 36 x 23cm, as this will fit most international airline requirements. We recommend always checking before you buy as some airlines impose a charge for incorrect sizing. We have an extensive list of airline hand baggage sizes here

What should I take : a soft or a hard suitcase?

The choice of a suitcase may vary from trip to trip and from person to person. We generally advise consumers to carry softside luggage when travelling by car or by train. Our softside luggage offers a large variety of styles and packing flexibility. For air travel we recommend to take a hardside case. Hard suitcases allow organised, wrinkle-free packing and offers optimum protection.

Why should I buy a hardside if I can pack more in a softside case?

Even though hardside is perceived as being heavier, a fully packed hardside case is only slightly heavier than a fully packed softside case. Hardside cases offer more protection against water and dust, and are more secure. This extra protection indeed means some extra weight, but : most of the weight is the contents!

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Cabin Baggage

This is a bag or suitcase that can be taken on board an aircraft. Cabin baggage sizes vary between airlines and we always advise checking before you fly. The dimensions you are given include wheels, handles and any side pockets.

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