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Delivery on all items within England, Wales and Scotland are free.

Depending on weight and size, packages will be sent by Royal Mail, Parcel Force or Interlink.

Orders processed before 2pm will be sent out the same day, after 2pm they will leave us the next working day and all parcels will take between one and four days from leaving ourselves to reach their destination.

You will be emailed, or if requested phoned, to tell you when the product has left our premises along with the package reference number to allow you to track your parcel online.

On all first deliveries the delivery address must be the same as the registered address of the cardholder. After which an alternative delivery address can be nominated when ordering.

If there is no one at a delivery address when the products are delivered, the couriers will usually leave a calling card with information on what will happen next. Should the goods be returned to us after attempted deliveries and they are still required then a charge will apply for the re-delivery.

Local residents are able to select a collection option upon ordering online, and collect their goods for free from our shop in Cheltenham

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Cabin Baggage

This is a bag or suitcase that can be taken on board an aircraft. Cabin baggage sizes vary between airlines and we always advise checking before you fly. The dimensions you are given include wheels, handles and any side pockets.

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